Privacy Policy

Introduction

Welcome to https://suspension-repair-collision.collision-talk.com (hereafter referred to as “Suspension Repair Collision,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, and engaging with our services. Our policy complies with various global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Our official website at https://suspension-repair-collision.collision-talk.com
Mobile and desktop applications developed by us
Services and products offered through our platform
Any third-party services or applications linked to our website, which have their own privacy policies governing user data. We encourage you to review these policies before providing any personal information.

Processing Activities

This policy covers various interactions, including:

Using our applications and services as an authorized user, where you create an account with us.
Visiting our websites, which may involve the collection of certain data as outlined below.
Receiving communications from us, such as newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services. This includes:

Account Information: Details required to set up and maintain your user account, such as name, email address, and password.
Payment Information: Credit or debit card details, billing addresses, and transaction histories when you make purchases through our platform.
Financial Information: Banking information for direct deposits or withdrawals, if applicable.
Purchase Information: Details of products or services bought from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to facilitate seamless app operation.
Location Data: Your geographical location data, collected through GPS or similar technologies, if you enable such access in your account settings.
Feedback: Comments, reviews, ratings, and responses provided by users regarding our services or products.
Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms, like your username and profile picture.
Product Information: Data related to the products you browse, search for, or purchase on our e-commerce platform.

We gather this information through direct user input, automatic tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your browser by websites to remember certain preferences and settings. Our use of cookies includes:

Strictly Necessary Cookies: Essential for the basic functionality of our website and applications, ensuring a seamless user experience.
Preference Cookies: Tailoring content and remembering user preferences to enhance browsing.
Analytics Cookies: Tracking aggregated user behavior to analyze trends and improve service quality.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires or upon request for deletion, we securely delete or anonymize the data.

Security Measures

To protect your personal data, Suspension Repair Collision employs robust security measures:

Encryption: We use encryption protocols to secure data during transmission and storage.
Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards to process data on our behalf.
Regular Audits: Conducting regular security audits and penetration testing ensures the integrity of our systems.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have various rights regarding your personal data, including:

Access to your data and its use details.
Requesting corrections if your data is inaccurate.
Deleting or erasing your information from our systems.
Restricting the processing of your data under certain circumstances.
Portability of data, allowing you to transfer it to another service provider.
Objecting to the processing of your data for specific purposes.
Receiving non-discriminatory treatment when exercising your rights.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

Suspension Repair Collision reserves the right to update this Privacy Policy from time to time. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for any changes.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please reach out to us via:

Email: [email protected]
Postal Mail: Suspension Repair Collision, [Address], City, State, Zip Code

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.